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QUESTION
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Cold calling is not different from spam and therefore it should be forbidden by law

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73% Yes
27% No

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Contact centres multicultural?
  From a marketing perspective multiculturalism seems a segmenting principle; pigeon-hole people and use a segmentation principle like origin, disposition, faith, interests, clothing and treat them as may be expected from the core values belonging to them. And with core values I mean a pattern of human activities in that specific situation....

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